Valiabiz Membership fees are billed annually per business, recurring automatically every year until canceled. A 12-month commitment is required for all plans. All members are eligible for a prorated refund if canceled within 14 calendar days of registration, otherwise, non-refundable and non-transferable at any time (no exceptions). "Users" consist of employees and administrators with access to all of the benefits included in the business' membership and can manage / request services on behalf of the business. User permissions can be customized to view and access specific features and benefits permitted by the account admin(s). All new members are required to attend a FREE consultation, sign a Membership Proposal, sign a Member Service Agreement, and pay for their first year of service upon registration. Payment is required to activate the subscription and must be paid in-full, no partial payments. Memberships can be upgraded at any time upon request of the business owner or admin. Members are responsible for any and all third-party expenses required to fulfill their services, including but not limited to all state / federal fees and all costs associated when working with official partners of Valiabiz. There are no hidden fees or charges, our pricing is 100% transparent. In the event that our prices change for any reason, all active memberships will not be affected unless our pricing decreases. If you're interested in trying Valiabiz services prior to subscribing to a Valiabiz Membership, you can purchase One-Time Services. All One-Time Service fees are non-refundable and non-transferable at any time. Please visit our Terms & Conditions page to learn more about our policies or visit our Benefits page to learn more about what's included in a Valiabiz Membership. You can also chat with us online or call us toll-free at (800) 476-3038. Our Support Team is available every day, 7:00am - 11:00pm EST (including holidays).